TERMS AND CONDITIONS / EN

ESPAÑOL -  ENGLISH

RELEVANT INFORMATION

 The use of our services as well as the purchase of our products implies that you have read and accepted the Terms and Conditions of Use presented here. All the products and works that are offered by our website are created, collected, sent or presented by Alejandra Oviedo Ramírez, hereinafter known as Ruttu or "the seller". In some cases, to acquire a product, the user will need to register, with the entry of reliable personal data and definition of a password.

The user can choose and change the password for his account administration access at any time, if he has registered and that is necessary for the purchase of any of our products. does not assume responsibility in the event that you give said key to third parties.

 All purchases and transactions carried out through this website are subject to a confirmation and verification process, which could include verification of the stock and product availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the selected means of payment. In some cases, verification by email may be required.

 The prices of the products offered in this Online Store are valid only for purchases made on this website.

1. LICENSE

 All images, products, designs, texts and documents offered on this website are the exclusive property of Alejandra Oviedo Ramírez, Ruttu.

2. UNAUTHORIZED USE

 Colombian legislation has determined that there are a series of actions that violate copyright and therefore are considered crimes.

  1. Publication, in whole or in part, without the prior and express authorization of the right holder.
  2. Registration in the author's registry with the name of a person other than the true author, or with a changed or suppressed title, or with altered, distorted, modified or mutilated text, or falsely mentioning the name of the publisher or producer.
  3. Compendium, mutilation or transformation, without prior or express authorization of the owner.
  4. Reproduction without prior and express authorization of the owner.
  5.  Public performance, performance or display
  6. Rental or commercialization, without prior and express authorization of the owner of the corresponding rights.
  7. Fixing, reproduction or commercialization of public representations of theatrical or musical works, without prior and express authorization of the holder of the corresponding rights.
  8. Retransmission, fixation, reproduction, without prior and express authorization of the owner, the broadcasts of broadcasting organizations.
  9. Reception, diffusion or distribution, without the prior and express authorization of the owner, subscription television broadcasts.

For the above there is a penalty of between 2 to 5 years in prison and 20 to 200 legal monthly minimum wages in force as a fine.

 3. ANTI-FRAUD CHECK

The customer's purchase can be postponed for the anti-fraud check. It can also be suspended for a longer time for a more rigorous investigation, to avoid fraudulent transactions.

 4. PRIVACY STATEMENT

In this sense, the Holder guarantees compliance with current regulations on the protection of personal data, reflected in Law 1581 of 2012, on Protection of Personal Data and Guarantee of Digital Rights of the MINTIC for the Republic of Colombia.

 4.1 DATA MANAGEMENT

When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us such as name, address and email.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates

 4.2 CONSENT

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you agree to the collection and use for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

If after accepting you change your mind, you can withdraw your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at ruttuu@gmail.com.

4.3 DISCLOSURE

We may disclose your personal information if we are required to by law or if you violate our Terms of Service.

4.4 SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.

4.4.1 PAYMENTS

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is complete, your purchase transaction information is erased.

All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.

For a clearer overview, you may also want to read Shopify's Terms of Service here or Privacy Statement here.

4.5 THIRD PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them for purchase-related transactions.

For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will be handled.

In particular, remember that some providers may be located or have facilities that are in a different jurisdiction than you or us. So if you wish to proceed with a transaction that involves the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.

By way of example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our store website or redirect to a third-party site or application, you are no longer governed by this Privacy Policy or the Terms of Service of our website.

4.5.1 LINKS

When you click on links in our store, you may be redirected off our site. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy policies.

4.6 SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, such information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.

4.7 COOKIES

Here is a list of cookies we use. We list them so you can choose if you want to choose to remove them or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

4.7 AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this site.

4.8 CHANGES TO THIS PRIVACY POLICY 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and / or disclose it.

 If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.

 4.9 QUESTIONS AND CONTACT INFORMATION

 If you want to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information contact our Privacy Compliance Officer ruttuu@gmail.com.